Operations Manager – Application Form

Roles and Responsibilities:

• • Manage a non-profit organization, its people and maintain high integrity and transparency with all its stakeholders
  • Ensure record organization as well as manage all records related to cash flow, grants, and all other transactions
  • Periodically audit the efficiency of all Feathers Project processes and human resources
  • Understand, manage and improve the process for screening, onboarding, and facilitating the sponsorship of all beneficiaries
  • Handling day-to-day operations
  • Supervising employees in a fair, consistent manner; motivating, disciplining, and resolving conflicts on a regular basis
  • Evaluating procedures and looking for more efficient ways of conducting processes
  • Implementing workflow policies/procedures and key metrics, and recommending improvements as part of the management team
  • Conduct financial reviews and report plans to upper management

Qualifications:

• • Demonstrated leadership
  • Excellent verbal and written communication skills
  • Excellent time management and organizational skills
  • Excellent critical thinking and problem solving skills
  • Natural relationship builder with high integrity, reliability and maturity (great team player)
  • Experience with account management, customer service, general management, and/or client relations
  • Experience delivering client-focused solutions
  • Experience with performance and quality Management
  • Experience with conflict management and resolution
  • Ability to manage multiple projects at a time while paying strict attention to detail
  • Self-motivated and able to thrive in a results-driven environment
  • Comfortable with technology
  • Willing to work from our Alabang, Muntinlupa office and do field work as needed
  • Flexible and willing to work on different shifts including US business hours or PH graveyard shifts